SMU MBA SUMMER 2014 SOLVED ASSIGNMENTS – TQM 3rd Sem

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ASSIGNMENT

DRIVE

SUMMER 2014

PROGRAM

MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)

SUBJECT CODE & NAME

QM0011- PRINCIPLES & PHILOSOPHIES OF QUALITY MANAGEMENT

SEMESTER

3

BK ID

B1241

CREDITS

4

MARKS

60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Q1. Quality has different perspectives. Explain the two main perspectives of Quality. (2 main perspectives of Quality)

Answer:

 

 

Q2. Explain Crosby’s Four Absolutes of Quality and 14 steps to hassle free management. (Crosby’s four absolutes of Quality, Crosby’s 14 steps to hassle free management)

Answer:

 

 

Q3. 5S is a structured program to achieve a well-organized workplace, its cleanliness and standardization, for a safer, more efficient and more productive operation. Explain the principles and implementation stages of 5S. (Principles – 5 marks, implementation stages – 5 marks) 10 marks

Answer:

 

 

Q4. a. Explain briefly the concept of Just-In-Time that formed the backbone to Toyata plant in achieving operational excellence.

  1. Discuss how the Poka- Yoke approach towards zero defect help in achieving cost effective production and customer satisfaction.

(Explanation of the Concept of Just-In-Time, Explanation of the Concept of Poka-Yoke)

 

Answer:

 

 

Q5.Total Productive Maintenance aims for greater manufacturing competitiveness through improved effectiveness of machines and equipment. Briefly explain the Eight Pillars of Total Productive Maintenance. (Meaning – 2 marks, Explanation – 8 marks) 10 marks

 

Q6.Discuss the meaning and importance of six sigma. Explain the steps in implementing six sigma. (Meaning – 2 marks, Importance – 3 marks, Steps – 5 marks)

Answer:

 

 

 

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ASSIGNMENT

 

DRIVE

SUMMER 2014

PROGRAM

MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)

SUBJECT CODE & NAME

QM0012- STATISTICAL PROCESS CONTROL AND PROCESS CAPABILITY

SEMESTER

3

CREDITS

4

MARKS

60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Q.1 Explain the concept of Cause and Effect Diagram, Check Sheet and Scatter Diagram.

 

Q.2 Describe Deming’s Funnel experiment and Red Bead Experiment.

 

 

 

Q.3 Write short notes on

 

  1. a) Binomial Distribution

 

  1. b) Normal Distribution

 

 

Q.4.What is analysis of variance? Explain the procedure for carrying out Two way analysis of Variance with an example.

 

 

 

Q.5 Discuss the types of control charts. Explain with an example how to calculate p Chart and np Chart.

 

ANS:

 

 

Q.6 Explain the concept of Process Capability. Distinguish between Process Stability and Capability. Mention the major uses of Process Capability.

 

ANS:

 

 

 

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ASSIGNMENT

 

DRIVE

SUMMER 2014

PROGRAM

MBADS – (SEM 3/SEM 5) / MBAN2 / MBAFLEX – (SEM 3) PGDTQMN – (SEM 1)

SUBJECT CODE & NAME

QM0013- QUALITY MANAGEMENT TOOLS

SEMESTER

3

BK ID

B1243

CREDITS

4

MARKS

60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

Q.1. “An organization can have various benefits from having an efficient Quality Management System”. Explain the need of Quality Management Systems in an organization. List the advantages of Quality Management Systems. (Need of Quality Management Systems in an organization, Advantages of Quality Management Systems) 5, 5

ANS:

 

 

 

Q.2. “QFD is a customer driven planning process which guides through the design, manufacture and marketing of a product or service”. Explain the Approaches and Phases of Quality Function Deployment (QFD). (Meaning of QFD, Approaches of QFD, Phases of QFD) 2,4,4

 

ANS:

 

 

Q.3. a) Reliability engineering is concerned with four key elements. Discuss. b) Explain software reliability. (Meaning of Reliability, Key elements of Reliability, Explanation of Software reliability) 2, 4, 4

 

ANS:

 

 

 

Q.4. Describe Robust Design Optimisation Strategy. Explain the steps followed in Robust Parameter Design. (Explanation of Robust Design Optimization Strategy, Steps followed in Robust Parameter Design.) 5,5

 

ANS:

 

 

Q.5. “Quality Control Charts focuses on the stability of a process and demonstrates the performance of a project over time”. Explain the basic components of quality control charts. Describe the benefits and drawbacks of quality control charts. (Components of quality control charts, Benefits of control charts, Drawbacks of control charts) 4, 3, 3

 

ANS:

 

 

Q.6. What is business excellence? What are the steps involved in achieving organisational excellence? (Meaning of Business Excellence, Steps involved in achieving organizational excellence) 4,6

 

ANS:

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SMU MBA SUMMER 2014 SOLVED ASSIGNMENTS – ML 4th Sem

 

 

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DRIVE

SUMMER 2014

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDROMN (SEM 2)

SUBJECT CODE & NAME

ML0015- SERVICES MARKETING

 

1 Given your understanding of market identification, elaborate on how, in terms of market share, a firm is expected to play certain roles.

 

2 Discuss the purchase process of a service customer.

 

3 “Interaction plays a lead role in building customer relationships”. Explain Customer Information Management (CIM) in this context.

 

4 Explain gap analysis in detail.

 

5 Explain the benefits and opportunities of an effective e-CRM.

 

6 Discuss different customer retention strategies.

 

 

 

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DRIVE

SUMMER 2014

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDROMN (SEM 2)

SUBJECT CODE & NAME

ML0016- Advertising Management and Sales Promotion

1 Discuss the DAGMAR approach in setting objectives and measuring effectiveness of advertising.

Meaning of DAGMAR approach

 

2 What is Gestalt psychology? Explain with examples how it resembles the way a person fits in the advertising message with his/her existing knowledge.

 

3 Advertising is a paid form of communication. It has gained its significance since it attempts to build a positive attitude towards a product. Explain the characteristics and objectives of advertising.

 

4 What is “above the line” and “below the line” activities with respect to marketing communications? Explain the concept in detail.

 

5 Describe the AIDA model of consumer response hierarchy with the help of diagram.

 

6 Describe some of the strategies for effective marketing and advertising in rural market.

 

 

 

 

 

 

 

 

 

 

 

 

 

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DRIVE

SUMMER 2014

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDROMN (SEM 2)

SUBJECT CODE & NAME

ML0017-Mall Management

 

1 Elaborate the different models for malls.

 

2 What are the characteristics of international standards of shopping malls?

 

3“Developing a suitable tenant mix plan is crucial to the success of a tenant management strategy in malls. There are certain guiding factors that help in determining an appropriate tenant mix”. Comment

 

4“Branding creates and communicates a set of feelings, relations and potentials

about a specific company”. Comment on the experiential marketing in this context.

 

5“Adoption of new technologies is constrained by a couple of factors”. Explain such factors.

 

6Describe the steps of emergency management.

 

 

 

 

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DRIVE

SUMMER 2014

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDROMN (SEM 2)

SUBJECT CODE & NAME

ML0018-Project Management in Retail

 

  1. Explain PERT and its advantages.

 

2 .“Project ideas pass through a brainstorming process which requires a judgmental process. Explain this judgemental process in detail.

 

3 Describe the components for retail project formulation.

 

4 Elaborate the essential skills required for appraisal of the managerial team for a retail project.

 

5 Explain the techniques for planning retail project activities.

 

6 Write short notes on:

  1. a) Gantt Chart
  2. b) Fishbone Diagrams

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MS – 96 Total Quality Management

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ASSIGNMENT

 

Course Code                      :               MS – 96

Course Title                       :               Total Quality Management

Assignment Code            :               MS-96/TMA/SEM – II/2014

Coverage                             :               All Blocks

 

Note :Attempt all the questions and submit this assignment on or before 31st October, 2014 to the coordinator of your study centre.

 

 

  1. 1. Select a restaurant of your choice. Identify some of the micro operations that might be found in a good restaurant operation. List out the things which might go wrong in each of them, thereby affecting the quality of the restaurant. Assess the impact of them on the end user or external customer.

 

Answer: Honeydukes Restaurant, it is one of the macro operations. The micro operation starts from buying ingredients from suppliers, receiving and stocking up the ingredients and preparing the ingredients. Then as for customers, they need to queue up for ordering and pay for the food, the cook will then prepare the food according to the orders from the customers and the food will be served. The last micro operation would be clearing up the tables for the other customers. The facility is the restaurant building itself and staffs are the one who order the ingredients and food (materials), cook and serve customers. The information would be the menu. The predominant resource is customers. The business for it is accountable on the customers. Without them, the restaurant would go bankrupt. The customers of the restaurants are usually older people, women and children.

 

  1. 2. Read the manual of ISO 9000 or an equivalent and assess its potential impact and relevance on the quality of an organization.

 

Answer: ISO 9000 is a set of international standards of quality management that have become increasingly popular for large and small companies alike. “ISO is grounded on the ‘conformance to specification’ definition of quality, ” wrote Francis Buttle in the International Journal of Quality and Reliability Management. “The standards specify how management operations shall be conducted. ISO 9000’s purpose is to ensure that suppliers design, create, and deliver products and services which meet predetermined standards; in other words, its goal is to prevent non-conformity.” Used by both manufacturing and service firms, ISO 9000 had been adopted by more than 100 nations as their national quality management/quality assurance standard by the end of 1997.

 

  1. 3. Why do organizations go for Quality Awards? Discuss with the help of an example, the advantages and disadvantages for an organization considering applying to be assessed for a major quality award.

 

Answer: The Northern Ireland Quality Awards process was established in 1994. Based on the internationally recognised EFQM Excellence Model, the process provides one of the most robust means of assessing how well an organisation is performing. The criteria, whilst comprehensive, are appropriate to all types and sizes of organisation, irrespective of sector. Of the 200 plus organisations that have been involved in the process, the applicants include micro-businesses, Government Agencies, Large Public sector Departments, Councils, Schools and Colleges, Hotels, multi-national private companies and those from the Voluntary sector.

 

 

 

  1. 4. The worldwide fast-food restaurant chain McDonalds has never actually used TQM guide. Despite this, their quality is renowned for being excellent throughout the world. Explain this keeping in mind the concepts of Total Quality Management.

 

Answer: TQM evolved out of applications in manufacturing companies such as Toyota, IBM, and Motorola. In the 1990s service companies began to realize that they could benefit from quality management. This is important since the service sector is the largest segment of the U.S. economy employing almost three times as many people as

  1. 5. Do you think that Professional status and code of ethics are important for an organization? Justify giving examples.

 

Answer: Business organizations often develop several different policies, rules and guidelines for governing their operations. While home-based or sole proprietorship businesses usually require fewer policies, larger organizations use these guidelines to manage employee behavior. A code of ethics is a common organizational policy used in business organizations. The code of ethics policy usually sets the minimum standards for business owners,

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MS-04 MANAGEMENT PROGRAM

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ASSIGNMENT

 

DRIVE FALL

2014

PROGRAM

MANAGEMENT PROGRAM

SUBJECT CODE & NAME

MS-04 Accounting and Finance for Managers

SEMESTER

II

BK ID

MS-04/TMA/SEM-II/2014

CREDITS

4

MARKS

60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1 Study the Accounting Information System being followed in your organization, Prepare a report on the functioning of this system and also give your views on how the system could be improved.

 

Answer : The Accounting Information System of the firm starts from journalising the transactions that have taken place and then posting the journal entries into proper ledger. It then involves preparing the trial balance of the firm. After the preparation of trial balance if there are any adjustment entries or rectification entries are there then the same are recorded. After recording the adjustment and rectification entries, the profit and loss account and the balance sheet of the firm is made. The whole system is called preparation of final accounts. There are many ways of maintaining the accounting information

 

 

2 You are required to prepare the company’s Balance Sheet as on 31st March 2014, and its Profit and Loss Account for the year ended on the date, from the information provided and also making necessary assumptions wherever required. The under mentioned balances appeared in the books of Dingo Flour Mills Ltd, as on 31st March 2014.

Answer

Balance Sheet of Dingo Floor Mills Ltd. As on 31st March 2014

 

Liabilities

Amount

Assets

Amount

 

 

 

 

3 Gattu Corporation makes a driveway sealing compound that it sells in 5 gallon cans for Rs. 50 Per can. Company’s sales personnel have estimated annual sales of 3,600 units divided among the quarters as follows:

First quarter 1,000 units

Second quarter 1,100 units

Third quarter 800 units

Fourth quarter 700 units

 

Operating capacity of the manufacturing facilities is 900 units per quarter. Production of more than 900 units requires additional costs. Production cost is Rs. 30 per unit and there would be a 20 percent increase in cost for units in excess of 900 per quarter. The production manager is evaluated on the cost of production, whereas the sales manager is evaluated on the basis of sales revenue. The sales manager claims that if he had only 900 units to sell in each of the first two quarters, the unsatisfied customers would switch to new products and sales in each of the last two quarters would be 50 units less than estimated.

You are required to prepare sales and production budgets to determine how production should be scheduled and to resolve the conflict between the sales and production managers.

Answer

Sales Budget

1st Qtr

2nd Qtr

3rd Qtr

4th Qtr

Sales

1000

1100

800

700

Restricted to

900

900

Loss due to Restriction

-50

-50

 

 

 

4 Kongo & Sons is considering two mutually exclusive projects. Both need a initial cash outlay

of Rs. 10,000 each, and have a life of five years. Company’s required rate of return is 10 percent and pays tax at a 50 per cent rate. The projects are going to be depreciated on a straight line basis. The before taxes cash flows expected to be generated by the projects are as follows:

Year

1

2

3

4

5

Project P (Rs.)

4,000

4,000

4,000

4,000

4,000

Project Q (Rs.)

6,000

3,000

2,000

5,000

5,000

 

Answer :  

1)  PAYBACK PERIOD

Payback period is the period with in which the cumulative cas in flow is equal to

cumulative cash out flow

On the project. The payback period for the two projects are computed below:

 

Year

For the year

Cumulative

For the year

Cumulative

 

 

5 a) Describe five different categories of PHP Operators. What do you mean by Financial Planning? What would be the consequences if there are no budgetary control systems?

 

Answer :  Financial Planning refers to chalking out the financial structure of the company i.e. whether the company will be financed with equity only or whether the capital structure of the company will contain debt also. After determining the capital structure then it involves identifying the sources of capital. The equity will involve owner’s capital and also funds from friends and family, whereas debt will include short and long

 

 

 

 

5b)  Explain briefly about the determinants of Capital Structure?

 

Answer : There are two determinants of capital structure. They are equity and debt. . The equity will involve owner’s capital and also funds from friends and family, whereas debt will include short and long term borrowings from banks and financial institutions.

Determinants of capital structure: capital

 

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OM0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

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ASSIGNMENT

 

DRIVE SUMMER 2014
PROGRAM MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) /

PGDFMN – (SEM 2)

SUBJECT CODE & NAME OM0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
SEMESTER 3
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

  1. 1. Describe the Process of Quality Control.

[Description of the steps of quality control(list the sub-steps under each step)]

 

Answer: The quality control process is divided into three separate processes, ensuring that specialized expertise is applied to each stage of our operation. This system also provides the redundancy necessary to prevent any quality problem from evading detection. It is a process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or

 

 

  1. 2. What is meant by the capacity of a facility? Explain the different types of capacity

[Define capacity of a facility and Explain the different types of capacities]

 

Answer:The term ‘capacity’ means a “constraint” or an upper limit. Determining the right level of capacity is one of the most challenging tasks facing managers. Having too much capacity relative to demand means incurring sizable costs to an unused capacity. Having too low capacity means that the demand from some customers may be unfilled. These customers may go to other sources of supply and never return. Therefore, it is equally

 

 

  1. 3. What are the factors affecting MRP. State the advantages and drawbacks of MRP

 

 

Answer: The marginal revenue product of labour (MRP) is the additional revenue gained by selling the output of one additional worker. The MRP is calculated by multiplying the marginal physical product of an individual worker (MPP) by marginal revenue (MR). Marginal Revenue Product = Marginal Physical Product x Marginal Revenue The concept is based on the assumption that the firm’s product is sold in a perfectly competitive

 

 

 

  1. 4. Arrange the following steps used in the process of production scheduling in a sequential order and briefly explain each of them:

a. Preparing an MPS

b. Assigning jobs to different work centres

c. Developing an aggregate production schedule

[Arrange of steps in sequential order, Explain steps]

 

 

  1. 5. Write short notes on. Safety stock World class manufacturing

[Safety stock(Explanation of safety stock and its importance)

World class manufacturing (Explanation of world class manufacturing and its principles)]

 

Answer:Explanation of safety stock and its importance: Safety stock is an additional quantity of an item held in inventory in order to reduce the risk that the item will be out of stock. Safety stock acts as a buffer in case the sales of an item are greater than planned and/or the supplier is unable to deliver additional units at the expected time.

 

 

  1. 6. What factors need to be taken into consideration while designing a product?

[Define product design,

Explain its importance, and

Discuss the different factors needs to be considered while designing a product]

 

Answer: Product design is the process of creating a new product to be sold by a business to its customers. A very broad concept, it is essentially the efficient and effective generation and development of ideas through a process that leads to new products.

 

Project design is the determination and specification of the parts of a product and their interrelationship so that they become a unified whole. The design must satisfy a broad array of requirements in a condition of balanced effectiveness. A product is designed to perform a particular function or set of functions effectively and reliably, to be economically manufacturable, to be profitably salable, to suit the purposes and the attitudes of the consumer, and to be durable, safe, and economical to operate.

 

For instance, the design must take into consideration the particular manufacturing facilities, available materials, know-how, and economic resources of the manufacturer. The product may need to be packaged; usually it will also need to be shipped so that it should be light in weight and sturdy of construction. The product should appear significant, effective, compatible with the culture, and appear to be worth more than the price. See Production engineering, Production planning.

 

The factors that determine or affect a product design are as follows:

  1. Requirements of targeted customers.
  2. Availability and access to necessary production facilities.
  3. Type and quality of raw-materials used to produce a product.
  4. Cost to price ratio.
  5. Policy of quality standards.
  6. Availability of plant and machineries.
  7. Impact of upcoming product on existing products of the company.
  8. Reputation or goodwill of the company.

 

 

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OM0012 – SUPPLY CHAIN MANAGEMENT

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ASSIGNMENT

 

DRIVE SUMMER 2014
PROGRAM MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) /

PGDFMN – (SEM 2)

SUBJECT CODE & NAME OM0012 – SUPPLY CHAIN MANAGEMENT
SEMESTER 3
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

  1. What are the different factors affecting transportation decisions?

[Description/outline of different factors and its sub factors in students own words]

 

Answer: The success of transportation engineering depends upon the co-ordination between the three primary elements, namely the vehicles, the roadways, and the road users. Their characteristics affect the performance of the transportation system and the transportation engineer should have fairly good understanding about them. This chapter elaborated salient human, vehicle, and road factors affecting transportation.

 

Human factors affecting transportation:

Road users can be defined as drivers,

 

  1. Write short notes on risk pooling.

 

[description of risk pooling importance of risk pooling in SCM listing and summarization(along with suitable examples for each) of four types of risk pooling]

 

Answer: A risk pool is one of the forms of risk management mostly practiced by insurance companies. Under this system, insurance

 

 

  1. Read the following case study and answer the questions given the end of the case study

 

Best Supplier Relationship Management: Jaguar Land Rover and Gobble & Partner Jaguar Land Rover production line 8 October 2013 | CIPS Supply Management Awards 2013

“Jaguar Land Rover (JLR) transformed its position in customer satisfaction surveys and enhanced the quality of its products through an innovative partnership with a key supplier.

By re-evaluating the way it deals with quality control and suppliers, Jaguar took top spot in the 2012 JD Power Survey for customer satisfaction and Land Rover raced up the chart. In 2008, the survey put Jaguar at nine and Land Rover at 34 for quality, described by JLR as “clearly an unsatisfactory situation” for a premium brand and stated that “something had to change”.

Component quality was identified as the key issue – for some suppliers the proportion of rejected parts was as high as 65 per cent – and some finished vehicles were being put into ‘containment’ due to faulty components. This had knock-on effects including

delayed customer shipments, production line stoppages that cost £2,000 per minute and the risk that faulty parts could make their way into completed vehicles.

At the time, JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality regimes and an inability to share data across the company. As a result, there was no single view of any given supplier’s quality history, which made preventative action impossible. A new director of quality was appointed who launched a review of quality across the supply chain that identified potential improvements that could be made to the inspection of incoming components from suppliers. The Inbound Materials Project was established and the 16 suppliers dealing with quality control were reduced to one – Gobble & Partner (G&P) – who saw it as an opportunity to introduce innovations and boost investment in its Trek quality management system, which totals £2 million to date.

This evolved into a partnership between JLR and G&P. Both realised that prevention was better than cure, and through Qtrak they could identify the component suppliers causing the most problems. Those with a recurrent history of reject parts were subject to a more rigorous inspection regime. G&P’s aim is to ensure no faulty part ever arrives at JLR production facilities and they now work on the premises of high-risk suppliers to review quality processes. The firm is also working at JLR’s new plant in China to ensure the right quality approach is in place from the beginning.

Over six years, the relationship between the firms has evolved from a traditional adversarial situation, where G&P were treated as one of a number of commodity suppliers, to one where the two are working to the same goal of “bringing premium quality to premium brands”.Wolfram Leidtke, JLR board quality director, said: “JLR is a premium brand and accordingly needs to have premium quality vehicles. Procurement has aligned with this objective. G&P has been able to transfer their global knowledge and work with JLR to develop a new approach to incoming material quality and the results are starting to speak for themselves.’ ”

Source: http://www.supplymanagement.com/analysis/features/2013/best-supplier-relationship-management-jaguar-land-rover-and-gobel-partner/

 

Question:

Illustrate the role quality played as criteria in JLR choosing its supplier Gobel & Partner. Explain the importance of Gobel & Partner in the supply chain

[Students should illustrate based on:

How critical is component quality to JLR

What were the effects of bad quality

What were the issues JLR had to tackle to working with 16 suppliers

The steps taken by JLR to improve quality

Importance of the supplier]

 

Answer: In 2008, the survey put Jaguar at nine and Land Rover at 34 for quality, described by JLR as “clearly an unsatisfactory situation” for a premium brand and stated that “something had to change”.

 

At the time, JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality regimes and an inability to share data across the company. As a result, there was

 

Which according to you may then be distribution strategy used by MTR? Justify your answer

[Explanation on the facts fitting the strategy Identification of the strategy Rationale behind choosing the strategy Conclusion]

 

Answer:MTR Foods Ltd. is one of India’s leading purveyors of packaged foods. Its products include a variety of vegetarian snack foods and chips, ready-to-eat meals, and partially pre-cooked meals, emphasizing the cuisine of southern India. Other products include pickles, vermicelli, and over 30 varieties of ice cream and ice cream cones. The company is one of only a few that sell packaged food nationwide. MTR Foods also exports canned foods to

 

 

  1. Write short notes on:

Intercompany – interfunctional strategic scope: The maximise supply chain surplus view Capacitated plant location model

 

Answer:  When transactions occur between two related legal entities in an intercompany organization or between two groups in the same legal entity, the resulting balances from these transactions must be eliminated or appropriately adjusted during the preparation of the organization’s consolidated financial statements. Failure to properly eliminate these intercompany transactions can result in erroneous

 

 

 

  1. Briefly explain how information helps in resolving the important trade-offs involved in a supply chain.

[Explanation of how information helps in resolving the important trade-offs]

 

Answer: Banks and financial intermediaries perform important roles for the smooth functioning of the economy such as channelling resources from savers to productive projects and providing payment services. Because bank failure can result in significant costs for the economy, an efficient resolution mechanism is needed to mitigate such costs

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OM0011- ENTERPRISE RESOURCE PLANNING

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Assignment

 

DRIVE

 

SUMMER 2014
PROGRAMME/ SEMESTER MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / PGDISMN – (SEM 2)
SUBJECT CODE/ NAME OM0011- ENTERPRISE RESOURCE PLANNING
BOOK ID B1324
CREDIT 4
MARKS 60

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be

approximately of 400 words. Each question is followed by evaluation scheme.

 

 

  1. Write short notes on: Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment

 

[Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment]

 

Answer:Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing: Service-oriented architecture (SOA) is a software design and software architecture design pattern based on

 

 

  1. Write short notes on :

Distribution Requirements Planning (DRP)

Role of ERP Consultants

Product Lifecycle Management (PLM)

Collaborative CRM

 

[Distribution Requirements Planning (DRP) Role of ERP Consultants Product Lifecycle Management (PLM) Collaborative CRM]

 

Answer:

Distribution Requirements Planning (DRP): Distributions Requirements Planning is the method used by supply chain entities to plan orders in the whole supply chain taking into account the inventories to be kept along with buffer or safety stock, placing the orders with the manufacturer to replenish inventories to meet customer

 

 

Role of ERP Consultants: THE role of the ERP consultants is very familiar to all of us because we have seen many of them in action. The company places its trust in the consultants for the achievement of its business objectives. In fact, it is a better practice that the contract between the company and the consultants should have all the performance clauses in place.

The consultants should guarantee the

 

 

Product Lifecycle Management (PLM): Product lifecycle management (PLM) is a systematic approach to managing the series of changes a product goes through, from its design and development to its ultimate retirement or disposal. PLM software can be used to automate the management of product-related data and integrate the data with other business processes.

 

 

 

Collaborative CRM: Collaborative CRM is an approach to customer relationship management (CRM) in which the various departments of a company, such as sales, technical support, and marketing, share any information they collect from interactions with customers.

 

 

  1. What are the benefits and features of ERP purchase module.

[Listing of benefits of purchase module, Description of features of purchase module]

 

Answer:An ERP system provides the solid operational backbone. The system enables the Manufacturers and distributors to function promptly, which will able to improve the volume of production and fulfillment of orders while reducing costs. By optimizing manufacturing and distribution operations with ERP, the

 

  1. What are the benefits and features of ERP financial module?

[Listing of benefits of financial module, Description of features of financial module]

 

Answer: At this time, the main motivation of some companies for choosing ERP is to achieve an improvement in the management of their financial area. Sometimes they rush into the decision without taking into consideration the real contribution of the implementation in relation to the benefits that may provide this section with.

 

 

 

  1. Case Study: Implementation of ERP HRM System at ABC

 

ABC is a US-based organisation that operates several museums, research centres, and zoological parks. A few years back, the organisation faced a number of issues in managing its human resource functions. This was due to the obsolescence of the existing human resource management system. The old system of the organisation was not able to provide accurate information related to employees.

 

 

b) What are the advantages obtained by ABC after implementing the ERP HRM system?

 

Answer: The implementation of the ERP HRM system not only improved human resource functions but also increased the overall operational efficiency of the organisation.

 

Dear students get fully solved assignments

Send your semester & Specialization name to our mail id

 

“help.mbaassignments@gmail.com”

or

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