MH0052 – Hospital Organization, Operations and Planning

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ASSIGNMENT

 

DRIVE SUMMER 2016
PROGRAM Master of Business Administration in Healthcare Services Management – MBA(HCS)
SEMESTER Semester 3
SUBJECT CODE & NAME MH0052 – Hospital Organization, Operations and Planning
BK ID B1213
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Question.1. Explain the objectives and principles of hospital planning.

 

Answer:Hospitals are the most complex of building types. Each hospital is comprised of a wide range of services and functional units. These include diagnostic and treatment functions, such as clinical laboratories, imaging, emergency rooms, and surgery; hospitality functions, such as food service and housekeeping; and the fundamental inpatient care or bed-related function. This diversity is reflected in the breadth and specificity of regulations, codes

 

 

 

Question.2. List the objectives of ward planning. Explain the various design and layouts of wards.

 

Answer:The implementation of overall plan for nursing department provides for establishment of a number of units of wards. So the process of administration must enter into these wards.

 

Objectives of Ward Management:

 

  • To provide highest quality nursing care for patient.

 

 

 

Question.3. Outline the planning considerations required in setting up an accident and emergency department. Add a note on its importance.

 

Answer:An emergency department (ED), also known as an accident & emergency department (A&E), emergency room (ER) or casualty department, is a medical treatment facility specializing in emergency medicine, the acute care of patients who present without prior appointment; either by their own means or by that of an ambulance. The emergency department is usually found in a hospital or other primary care center.

 

 

 

Question.4. Explain the policies and procedures of medical records department.

 

Answer:The medical record is a powerful tool that allows the treating physician to track the patient’s medical history and identify problems or patterns that may help determine the course of health care.

 

The primary purpose of the medical record is to enable physicians to provide quality health care to their patients. It is a living document that tells the story of

 

 

 

Question.5. Explain various hospital committees.

 

Answer:Hospital Committees are regular standing committees prescribed by regulatory agencies and deemed necessary by hospital administration in formulating policies, coordinating and monitoring hospital-wide activities that are considered critical in the delivery of quality health care services.

 

 

 

 

Question.6. Imagine that you are appointed as a consultant for setting up radiology and x-ray department in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

 

Answer:The imaging department within a hospital or as a stand-alone centre can be treated as aseparate business as it is a big profit centre. Apart from providing routine and specialiseddiagnostic services with imaging technique for indoor, out-patients and walk-in patients italso   provides   therapeutic   services   like   radio   therapy,

 

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MH0051– HEALTH ADMINISTRATION

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ASSIGNMENT

 

DRIVE SUMMER 2016
PROGRAM Master of Business Administration in Healthcare Services Management – MBA(HCS)
SEMESTER Semester 3
SUBJECT CODE & NAME MH0051– HEALTH ADMINISTRATION
BK ID B1212
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Question.1. Explain the types of epidemiological studies.

 

Answer:Epidemiology is the study and analysis of the patterns, causes, and effects of health and disease conditions in defined populations. It is the cornerstone of public health, and shapes policy decisions and evidence-based practice by identifying risk factors for disease and targets for preventive healthcare. Epidemiologists help with study design, collection, and statistical analysis of data, amend interpretation and dissemination of results (including peer review and occasional systematic review). Epidemiology has helped develop methodology used in clinical research, public health studies, and, to a lesser extent, basic

 

 

 

Question.2. Give an account of occupation related legislations in India.

 

Answer:Working conditions and the nature of employment tend to have major repercussions on the health of a workman. The concept of ‘Occupational health’ has evolved from work-related ailments. Occupational health broadly means any injury, impairment or disease affecting a worker or employee during his course of employment.

 

 

 

Question.3. Define disaster management. Explain the steps in disaster management.

 

Answer:Disaster management aims to reduce, or avoid, the potential losses from hazards, assure prompt and appropriate assistance to victims of disaster, and achieve rapid and effective recovery. The Disaster management cycle illustrates the ongoing process by which governments, businesses, and civil society plan for and reduce the impact of disasters, react during and immediately following a disaster, and take steps to recover after a

 

 

Question.4. Differentiate between health insurance in India and USA.

 

Answer:India and the US differ widely when it comes to healthcare. With the perspective of outcomes, in India the life expectancy at birth is 63 years for men and 66 years for women, while that for US is 76 years for men and 81 years for women. Children under the age of five are also a lot more likely to die in India than in the US.

 

  1. Public health scenario: India lags far behind developed

 

 

 

 

Question.5. Explain the functional areas of the International Red Cross and Indian Red Cross.

 

Answer:The Indian Red Cross’s programmes are grouped into four main core areas: Promoting humanitarian principles and values; Disaster response; Disaster preparedness; and Health and Care in the Community.

 

Red Cross promotes the Humanitarian values , which

 

 

 

Question.6. Explain the epidemiological triad.

 

Answer:The epidemiological triad is best represented diagrammatically (see Figure 19). This represents the interaction between an agent, host or persons and environment or place within a specific time dimension. The epidemiological triad can be applied to non-infectious diseases where the agent could be ‘unhealthy behaviours, unsafe practices, or unintended exposures to hazardous substances’.

 

 

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MB0053 –International Business Management

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ASSIGNMENT

 

DRIVE SUMMER 2016
PROGRAM Master of Business Administration- MBA
SEMESTER Semester 4
SUBJECT CODE & NAME MB0053 –International Business Management
BK ID B1724
CREDITS AND MARKS 4 CREDITS AND 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question. 1. Write down the difference between international Vs global business? And what are the benefits of globalization?

 

Answer:‘Global Strategy’ is a shortened term that covers three areas: global, multinational and international strategies. Essentially, these three areas refer to those strategies designed to enable an organisation to achieve its objective of international expansion.

 

In developing ‘global strategy’, it is useful to

 

 

 

Question. 2. Elaborate in detail comparative study on cultures of Japan, China, Brazil and France.

 

Answer:America, being one of the first cultures to build the dynamic of change into it, greatly values progress. Due to capitalism’s boom / bust cycles, the people seek economic stability and security. A job is a major form of identity in a pluralistic society so workers particularly fear unemployment.

 

Efficiency and productivity are valued as the key to a constantly rising standard of living.

 

Applied technology and innovation fosters change that can destroy older industries at a startling rate.

 

 

 

 

 

Question. 3. Write a short note on Advantages of foreign direct investment and types of foreign direct investment.

 

Answer:Foreign direct investment (FDI) is made into a business or a sector by an individual or a company from another country. It is different from portfolio investment, which is made more indirectly into another country’s economy by using financial instruments, such as bonds and stocks.

 

There are various levels and forms of foreign direct investment, depending on the type of companies involved and the reasons for investment. A foreign direct investor

 

 

 

Question. 4. What are the key objectives and function of World Trade organization?

 

Answer:The WTO has nearly 153 members accounting for over 97% of world trade. Around 30 others are negotiating membership. Decisions are made by the entire membership. This is typically by consensus.

 

A majority vote is also possible but it has never been used in the WTO and was extremely rare under the WTO’s predecessor, GATT. The WTO’s agreements have been ratified in all members’ parliaments.

 

The WTO’s top level decision-making body is the

 

 

 

 

Question. 5. Explain in detail about international regulatory Bodies.

                                                                                                                                                             

Answer:International regulation is regulation that occurs at the international level, often exercised by international organizations. An advantage of international regulation is that it allows localities and the individuals in them to be held accountable for the impact their actions (e.g. pollution) have on other localities.

 

 

 

 

 

Question. 6. What are the various export promotion schemes offered by government in order to promote export from the country?

 

Answer:After the economic reforms of 1991-92, liberalization of external trade, elimination of duties on imports of information technology products, relaxation of controls on both inward and outward investments and foreign exchange and the fiscal measures taken by the Government of India and the individual State Governments specifically for IT and ITES

 

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MB0052- Strategic Management and Business Policy

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ASSIGNMENT

 

DRIVE SUMMER 2016
PROGRAM/SEMESTER MBADS/ MBAFLEX/ MBAHCSN3/ MBA – SEM 4PGDBMN/ PGDENMN/ PGDFMN/ PGDHRMN/ PGDHSMN/ PGDIB/ PGDISMN/ PGDMMN/ PGDOMN/ PGDPMN/PGDROMN/ PGDSCMN/ PGDTQMN – SEM 2
SUBJECT CODE & NAME MB0052- Strategic Management and Business Policy
BK ID B1699
CREDITS AND MARKS 4 CREDITS AND 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question.1. Briefly discuss concept of strategy? Explain the various levels of strategy in an organization.

 

Answer:Strategy involves the action plan of a company for building competitive advantage and increasing its triple bottom line over the long-term. The action plan relates to achieving the economic, social, and environmental performance objectives; in essence, it helps bridge the gap between the long-term vision and short-term decisions.

Strategic Management

 

Strategic management is the process of building capabilities that allow a firm to create value for customers, shareholders, and society while

 

 

 

 

Question.2. How strategic planning and strategic management are interrelated to each other? Which comes first?

 

Answer:Strategic planning is an organizational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization’s direction in response to a changing environment. It is a disciplined effort that produces fundamental decisions and actions that shape and guide what an organization is, who it serves, what it does, and why it

 

 

 

Question.3. What is a mission statement? Differentiate between a mission statement and vision statement.

 

Answer:The Mission Statement concentrates on the present; it defines the customer(s), critical processes and it informs you about the desired level of performance.  The Vision Statement focuses on the future; it is a source of inspiration and motivation. Often it describes not just the future of the organization but the future of the industry or society in which the organization hopes to effect change.

 

Each statement—a mission statement, a vision statement and a values statement—has its own distinct function in the strategic planning

 

 

 

Question.4. What is SWOT analysis in terms of Internal & External Analysis? Explain SWOT analysis in the form of a matrix?

 

Answer:SWOT analysis (alternatively SWOT matrix) is an acronym for strengths, weaknesses, opportunities, and threats—and is a structured planning method that evaluates those four elements of a project or business venture. A SWOT analysis can be carried out for a company, product, place, industry, or person. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieve that objective. Some authors credit SWOT to

 

 

 

 

Question.5. Define corporate turnaround? Distinguish between surgical and nonsurgical turnaround. Explain with some examples?

 

Answer:A corporate restructuring or turnaround may be simply defined as a company’s existence is threatened as it moves from economic performance to decline or zone of insolvency. The decline or bankruptcy may take several years, however when extreme events take place, a shorter time frame may put the enterprise into peril.

 

 

 

Question.6. What are the major characteristics of an effective strategy evaluation system? Analyze these characteristics.

 

Answer:Strategy Evaluation is as significant as strategy formulation because it throws light on the efficiency and effectiveness of the comprehensive plans in achieving the desired results. The managers can also assess the appropriateness of the current strategy in todays dynamic world with socio-economic, political and technological innovations. Strategic Evaluation is the final phase of strategic management.

 

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MB 0049 – PROJECT MANAGEMENT

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ASSIGNMENT

 

DRIVE FALL  2016
PROGRAM MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
SEMESTER II
SUBJECT CODE & NAME MB 0049 – PROJECT MANAGEMENT
BK ID B1632
CREDITS&MARKS 4 CREDITS , 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question.1 Write Short notes on:

  1. PERT model

 

Answer:The program (or project) evaluation and review technique, commonly abbreviated PERT, is a statistical tool, used in project management, which was designed to analyze and represent the tasks involved in completing a given project. First developed by the United States Navy in the 1950s, it is commonly used in conjunction with the critical path method (CPM).

 

The PERT chart may have multiple pages

 

 

 

 

  1. CPM model

 

Answer:Cost per impression (CPI), or “Cost per thousand impressions” (CPM), is a term used in traditional advertising media selection, as well as online advertising and marketing related to web traffic. It refers to the cost of traditional advertising or internet marketing or email advertising campaigns, where advertisers pay each time an

 

 

 

Question.2 Explain Project Life Cycle in detail?

 

Answer:The project manager and project team have one shared goal: to carry out the work of the project for the purpose of meeting the project’s objectives. Every project has a beginning, a middle period during which activities move the project toward completion, and an ending (either successful or unsuccessful). A standard project typically has the following four major phases (each with its own agenda of tasks and issues): initiation,

 

 

 

 

Question.3 Answer the following questions:

 

  1. Mention the steps involved in a competitive bid.

 

Answer:If you run a small business, you might engage in the bidding process regularly. Whether you are the one accepting the bids or you have to bid on jobs, the basic steps are typically the same. Completing the bidding process in the proper manner could be the difference between getting a bid or looking for work.

 

Specifications: The first step in the bidding process deals with coming up with the specifications for the job. The company or

 

 

  1. Mention the elements/points that must be kept in view when designing , developing and operating a PMIS (Project Management Information System)

 

Answer:His theory, called “Tuckman’s Stages” was based on research he conducted on team dynamics. He believed (as is a common belief today) that these stages are inevitable in order for a team to grow to the point where they are functioning effectively together and delivering high quality results.

 

In 1977, Tuckman, jointly with Mary Ann Jensen, added a fifth stage to the 4 stages: “Adjourning.” The adjourning stage is when the team is completing the current project. They will be joining other teams and moving on to other work in the near future. For a high performing team, the end of a project brings on feelings of sadness as the team

 

 

 

Question.4. Explain the purpose of Project Final Report. Discuss the major contents of the project’s final report.

 

Answer:A Draft Final Report should be as close to the final report as possible – Stage 1 outlines the basic structure. At this stage the Principal Investigator should have had the report proof read, edited and if applicable designed. They should have

 

 

 

Question.5 Write short notes on

 

  1. Role of risk management in overall project management

 

Answer:Effective risk management strategies allow you to identify your project’s strengths, weaknesses, opportunities and threats. By planning for unexpected events, you can be ready to respond if they arise. To ensure your project’s success, define how you will handle potential risks so you can identify, mitigate or avoid problems when you need to do. Successful project managers recognize that risk management is important, because achieving a project’s goals depends on planning, preparation, results and evaluation that

 

 

 

  1. Quality assurance

 

Answer: Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as “part of quality management focused on providing confidence that quality requirements will be fulfilled”. This defect prevention in quality assurance differs subtly from defect detection and rejection in quality control, and has been referred to as a shift left as it focuses on quality earlier in the process.

 

 

 

 

Question.6 Explain Earned Value Method (EVM) in detail? How can a project manager manage the Project Schedule if team members don’t accurately report when they are behind?

 

Answer:Earned value management (EVM), or Earned value project/performance management (EVPM) is a project management technique for measuring project performance and progress in an objective manner.

 

Earned value management is a project management technique for measuring project performance and progress. It has the ability to combine measurements of the project management triangle:

 

 

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MB0048 OPERATIONS RESEARCH

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DRIVE SUMMER 2016
PROGRAM MBA
SEMESTER II
SUBJECT CODE & NAME MB0048

OPERATIONS RESEARCH

BK ID B2068
CERDIT 4
MARKS 60

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ASSIGNMENT

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Question1. 1 Explain the process of OR

Answer1. “Operations Research is “the use of mathematical models, statistics and algorithms to aid in decision-making. It is most often used to analyze complex real-world systems, typically with the goal of improving or optimizing performance. It is one form of applied mathematics.”

 (1) Recognize the Problem

(2) Formulate the Problem

(3) Construct a Model

(4) Find a Solution

(5) Define the Process

(6) Implement the Solution

(7) Repeat and Refine

 

Essentially, the operations research process is your basic problem solving process, like the introductory problem solving process you might encounter if you were studying (cognitive) psychology, the art of mathematics,

 

 

 

Question2.  a. Discuss any four applications of linear programming.

Answer2a. Four applications of linear programming are as follows:

  1. Marketing applications:
  • Main application of linear programming in marketing is “media selection”.
  • Linear programming can be used to help marketing managers allocate a fixed budget to various advertising media.
  • The main objective is to maximize frequency and quality of exposure.
  • Restrictions on the

 

 

 

  1. An organisation produces X1 and X2 units of products R and S, respectively. In this case, the objective function and constraints are expressed as follows:

Maximise                        Z = 60X1 + 120X2

 Subject to,                     3X1 + 6X2   ≤   240         Raw material constraint                    

                                          2X1 + 4X2   ≤   800        Labour hours constraint             

                                          X1, X2         ≥   0            Non-negativity condition

Use graphical method to determine how many units of products R and S the organisation should produce to maximise its profits.

 

Answer 2(b) – Here,

We have to maximise Z = 60X1 + 120X2

Subject to,

3X1 + 6X2 ≤

 

 

 

 

 

Question3.a. Explain the concept of Trans-shipment.

Answer3(a). Transhipment is the act of off-loading a container from one ship and loading it onto another ship. In any service operated by any line there are practical restrictions in terms of coverage of ports.. There is no shipping line that can cover all ports around the world on a single service and therefore the services are segregated into trade lanes.

Let’s say there is a liner service that connects Durban to Far East with Singapore, Hong Kong, and Port Kelang being the ports of call on the voyage from South Africa to Far East. Let’s call this vessel A.

Let’s say that there is a shipment from

 

 

 

  1. Solve the following transportation problem using North-west corner method & Matrix minimum method.

 

 

 

Answer3(b).

 

 

 

The transportation problem given is :

The north-west corner method generates an initial allocation according to the following

Procedure:

  1. Allocate the

 

Question4. The processing time of four jobs and five machines (in hours, when passing is not allowed) is given in following table

  1. Find an optimal sequence for the above sequencing problem.
  2. Calculate minimum elapsed time & idle time for machines A, B, C, D & E.

Answer4.

 

The Processing time for the

 

 

Question5. Define following criteria’s used for decision making under Uncertainty

  1. Optimism (maximax or minimin) criterion

 

Answer 5(a).

Maximax (Optimist)

The maximax looks at the best that could happen under each action and then chooses the action with the largest value. They assume that they will get the most possible and then they take the action with the best case scenario. The

 

 

 

 

  1. Pessimism (maximin or minimax) criterion

 

Answer5(b).

 

Maximin (Pessimist)

The maximin person looks at the worst that could happen under each action and then choose the action with the largest payoff. They assume that the worst that can happen will, and then they take the action with the best worst

 

 

 

  1. Equal probabilities (Laplace) criterion

 

Answer5(c).

Laplace criterion is also called as law of equal probabilities criterion or criterion of rationality, since probability of states of nature are not known it is assumed that all states of nature will occur in equal probability. I.e. assign an

 

 

 

  1. Coefficient of optimism (Hurwicz) criterion

 

 

 

Answer5(d).

 

A compromise between the maximax and maximin criteria. The decision maker is neither totally optimistic (as the maximax

 

 

 

  1. Regret (salvage) criterion

 

Answer5(e).

The minimization of regret that is highest when one decision has been made instead of another. In a situation in which a decision

 

Question6. Explain the following:

  1. Economic Order Quantity(EOQ)

 

Answer6(a).

Economic order quantity (EOQ) is an equation for inventory that determines the ideal order quantity a company should purchase for its inventory given a set cost of production, demand rate and other variables. This is done to minimize variable inventory costs, and the formula takes into account storage, or holding, costs, ordering

 

 

 

 

 

  1. PERT and CPM

 

Answer6(b).

PERT stands for Program Evaluation Review Technique, a methodology developed by the U.S. Navy in the 1950s to manage the Polaris submarine missile program. A similar methodology, the Critical Path Method (CPM) was

 

 

  1. Applications of queuing models

 

Answer6(c).

Queueing Theory has a wide range of applications, and this section is designed to give an illustration of some of these.  It has been divided into 3 main sections, Traffic Flow, Scheduling and Facility Design and Employee Allocation.  The given examples are certainly not the only applications where queuing theory can be put to good

 

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MB0047 – MANAGEMENT INFORMATION SYSTEM

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ASSIGNMENT

 

DRIVE FALL 2016
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER II
SUBJECT CODE & NAME MB0047 – MANAGEMENT INFORMATION SYSTEM
BK ID B1968
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question.1. Distinguish between information technology (IT) and information systems (IS) and explain the Advent of Artificial Intelligence and Free Software Movement

 

Answer:Information technology (IT) is the application of computers and internet to store, retrieve, transmit, and manipulate data, or an information often in the context of a business or other enterprise. IT is considered a subset of information and communications technology (ICT). In 2012, Zuppo proposed an ICT hierarchy where each hierarchy level “contain some degree of commonality in that they are related to technologies that facilitate the transfer of information and various types of electronically mediated communications.” Business/IT was one level of the ICT hierarchy.

 

 

 

Question.2. Explain the Strategic Decision making with MIS. Elaborate on the types of communication that can be effected with digital networks in organisations

 

Answer:Increasing availability of low-cost computers and associated equipment of varying capabilities promoted the trends towards distributed data processing. Developments in communication techno-logy has made it possible to interconnect such geographically dispersed computing resources of different kinds and makes. A computer communication network is an interconnection of a collection of several

 

 

Question.3. How to use information system to support competitive strategy? With an example explain each strategy

 

Answer:Firms with a competitive advantage over others typically have access to special resources that others do not or are able to use resources more efficiently, resulting in higher revenue growth, profitability, or productivity growth (efficiency), all of which ultimately in the long run translate into higher stock market valuations than their competitors.

 

Michael Porter’s competitive forces model describes five competitive forces that shape the fate of the firm.

 

  • Traditional competitors: Existing firms that share a firm’s market space

 

  • New market entrants: New companies have certain advantages, such as not being locked into old equipment and high motivation, as well

 

 

 

 

Question.4. Briefly explain the Customer Relationship Management (CRM) system. What are the various facilities created by CRM?

 

Answer:When company communicates its customers the process can involve many different people within both organizations using a variety of different methods. CRM is the acronym for the term “Customer Relationship Management”. The main tool that is used is an order that is communicated by company’s customer to its sales department. However this is only one of many communications that should be managed. To ensure that company can provide the best customer service experience possible the use of customer relationship management (

 

 

 

 

Question.5. Briefly explain the different aspects of the need for database systems.

 

Answer:Formally, a “database” refers to a set of related data and the way it is organized. Access to these data is usually provided by a “database management system” (DBMS) consisting of an integrated set of computer software that allows users to interact with one or more databases and provides access to all of the data contained in the database (

 

 

 

 

Question.6. Why privacy is important for individuals in the organizations? Briefly explain.

How workplace electronic monitoring is done in the organizations?

 

Answer:Why does privacy matter? Often courts and commentators struggle to articulate why privacy is valuable. They see privacy violations as often slight annoyances. But privacy matters a lot more than that. Here are 10 reasons why privacy matters.

 

  1. Limit on Power: Privacy is a limit on

 

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