OM 0016 – QUALITY MANAGEMENT

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ASSIGNMENT

 

DRIVE WINTER 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME OM 0016 – QUALITY MANAGEMENT
BK ID B2009
CREDITS AND MARKS 4 CREDITS AND 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question. 1. Explain various Principles of Total Quality Management

 

Answer:

Total quality management (TQM) is achieved and becomes part of the overall organizational culture when the five principles – produce quality work the first time, focus on the customer, have a strategic approach to improvement, improve continuously and encourage mutual respect and teamwork – are practiced by all employees.

 

What is Total Quality Management?

Why is online shopping a better experience on some sites than on others? Let’s look at total quality management (TQM) for

 

 

Question. 2. Elaborate the concept of International Standards. Also explain the following terms

  1. ISO 9001:2008
  2. ISO 9004:2009
  3. ISO 90003:2004: Software Quality Management
  4. ISO 13485:2003: Medical Devices Quality Management

 

Answer:International Standards are the backbone of our society, ensuring the safety and quality of products and services, facilitating international trade and improving the environment in which we live in.  Conformity to International Standards helps reassure consumers that products, systems and organizations are safe, reliable and good for the environment.

 

Economic benefits of standards: Numerous studies have shown that standards boost business and economies. In the UK, for example, standards account for an $8.2bn annual growth in GDP, while in Canada, the use of standards has injected over $91bn into the economy since 1981.

 

 

 

 

 

Question. 3. Explain the concept of culture. Differentiate between authoritarian culture and participative culture.

 

Answer:Culture is something which is created and which resides in the minds of the people. It is learned through our interaction with the environment and during our development and growing years. A growing baby learns a basic set of values, ideas, perceptions, preferences, concept of morality, code of conduct and so on through family and cultural socialization. Thus, we have two terms culture and history. With regard to the first, it may be stated that cultural norms of a society move from generation to generation. The second key term which is basic to culture implies that the cultural norms are shared among the members

 

 

 

Question. 4. Explain the steps of continuous quality improvement.

 

Answer:Continuous quality improvement (CQI) is a management philosophy used by organizations to better their processes. In this lesson, you will learn how continuous quality improvement is part of a group’s culture, how it benefits an organization, and about one of the most popular methods of implementing CQI.

 

Further, Better, Faster

 

Throughout history, the human race has always attempted to improve the conditions under which individuals live. Look at how transportation has evolved: from horses and buggies, to trains, to automobiles – and when it seemed like we

 

 

 

 

Question. 5. Define different aspects of the design and development of a product.

 

Answer: Product development is the process of creating a new product to be sold by a business or enterprise to its customers.  In the document title, Design refers to those activities involved in creating the styling, look and feel of the product, deciding on the product’s mechanical architecture, selecting materials and processes, and engineering the various components necessary to make the product work. Development refers collectively to the entire process of identifying a market opportunity, creating a product to appeal to the identified market, and finally, testing, modifying and refining the product until it is ready for production. A product can be any item from a book, musical composition, or information service, to an engineered product such as a computer, hair dryer, or washing machine. This document is focused on

 

 

 

Question. 6. Write Short notes on following.

 

  1. Knowledge Management

 

Answer:Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.

 

An established discipline since 1991, KM includes courses taught in the fields of business administration, information systems, management, library, and information sciences. Other fields may contribute to KM research, including information and media, computer science, public health, and public policy.

 

 

 

 

  1. Expertise location

 

Answer:Expertise finding is the use of tools for finding and assessing individual expertise, with particular focus on scientific expertise.

 

A classification of expertise location systems

 

 

 

 

  1. Communities of Practice (CoPs)

 

Answer:Communities of practice are formed by people who engage in a process of collective learning in a shared domain of human endeavor: a tribe learning to survive, a band of artists seeking new forms of expression, a group of engineers working on similar problems, a clique of pupils defining their identity in the school, a network of surgeons exploring novel techniques, a gathering of first-time managers helping each other cope. In

 

 

 

 

 

  1. Knowledge management strategy

 

Answer:Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.

 

 

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OM 0015 – MAINTENANCE MANAGEMENT

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ASSIGNMENT

 

DRIVE WINTER 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME OM 0015 – MAINTENANCE MANAGEMENT
BK ID B2008
CREDITS AND MARKS 4 CREDITS AND 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

 

Question. 1. Explain Overall Purpose of a Maintenance Program

Answer: Objectives of Maintenance Management

The following are some of the objectives of maintenance management:

  1. Minimizing the loss of productive time because of equipment failure (i.e. minimizing idle time of equipment due to break down).
    II. Minimizing the repair time and repair cost.

III. Minimizing the loss due to production stoppages.

  1. Efficient use of maintenance personnel and equipments.
  2. Prolonging the life of capital

 

 

 

 

Question. 2. Explain different types of maintenance tasks.

 

Answer: Maintenance organizational efficiency depends upon many interdependent variables. Some of these include: organizational structure, goals and objectives, communications processes, policies and procedures, work processes (methodologies) and employee systems. Maintenance organizations function at three major levels: organizational level (functional and structural relationships), process level (work activities) and job performer level (individual worker.

 

The ineffectiveness of one level could negatively impact another level. For example, poorly defined work activities, such as the lack of planning and scheduling, can hinder an individual’s performance and attitude.

 

One element is to develop a process to conceive

 

 

 

Question. 3. Explain following Aspects to be Considered for Machine Quality

Conformance to machine specifications

Frequency of machine failures

 

Answer: Eight dimension of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David Garvin. Some of the dimensions are mutually reinforcing, whereas others are not—improvement in one may be at the expense of others. Understanding the trade-offs desired by customers among these dimensions can help build a competitive advantage. Garvin’s eight dimensions can be summarized as follows:

 

  • Performance: Performance refers to a product’s primary operating characteristics. This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
  • Features: Features are additional

 

 

 

Question. 4. What do you mean by Condition Monitoring? Elaborate various Steps Involved in Condition Monitoring Program

 

Answer: Condition monitoring (or, colloquially, CM) is the process of monitoring a parameter of condition in machinery (vibration, temperature etc.), in order to identify a significant change which is indicative of a developing fault. It is a major component of predictive maintenance. The use of condition monitoring allows maintenance to be scheduled, or other actions to be taken to prevent failure and avoid its consequences. Condition monitoring has a unique benefit in that conditions that would shorten normal lifespan can be

 

 

Question. 5. Write short notes on the following-

 

  1. Zero based budgeting

 

Answer: Zero-based budgeting (ZBB) is a method of budgeting in which all expenses must be justified for each new period. Zero-based budgeting starts from a “zero base,” and every function within an organization is analyzed for its needs and costs. Budgets are then built around what is needed for the upcoming period, regardless of whether the budget is higher or lower than the previous one.

 

Zero-based budgeting allows top-level

  1. Remote maintenance audit

 

Answer: To protect the integrity of the Postal computing environment, use of remote administration and maintenance software and associated security controls must be approved by the manager, CISO ISS, in cooperation with the requesting organization. Remote management and maintenance must be controlled and activity logs maintained. The remote access links, frequency of access, and associated controls must be documented in the security plan for the information resource. Two-factor authentication must be implemented and all

 

 

  1. Codification of spare parts

 

Answer: It is a cumbersome and time consuming task during every transaction to identify a spare part by its description and manufacturer’s part number accompanied by the parent equipment’s name, make and model designation. Therefore, it is essential to give a numerical name or code to each spare part. This process of giving code to each spare part is called codification. Since, the range of spares used in any organisation is too large and there are quite a few spares meant for specific equipment, it is always preferred to use codes which are significant ie., from the code number one will be able to find out

 

  1. Maintenance Benchmarking

 

Answer: Benchmarking has become a common practice in all kinds of businesses, but nowhere is it more prevalent than in manufacturing. The idea of measuring yourself against the best is an attractive one — one that the gurus say can lead to breakthroughs in how you run your business. But like many other great ideas, benchmarking can lead to frustration and disappointment if it isn’t approached with proper understanding.

 

For example, Edwin K. Jones, a plant engineering and maintenance consultant, points out that world-class operations will typically outsource around 30

 

 

 

 

Question. 6. Describe various types of preventive maintenance.

 

Answer: The primary goal of maintenance is to avoid or mitigate the consequences of failure of equipment. This may be by preventing the failure before it actually occurs which Planned Maintenance and Condition Based Maintenance help to achieve. It is designed to preserve and restore equipment reliability by replacing worn components before they actually fail. Preventive maintenance activities include partial or complete overhauls at specified periods

 

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Course: Strategic Cost Management

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Strategic Cost Management

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Nine Gems Ltd has just installed Machine-R at a cost of Rs 2,00,000. The machine has a five year life with no residual value. The annual volume of production is estimated at 1,50,000 units, which can be sold at Rs 6 per unit. Annual operating costs are estimated at Rs 2,00,000 (excluding depreciation) at this output level. Fixed costs are estimated at Rs 3 per unit for the same level of production. Nine Gems Ltd has just come across another model called Machine-S capable of giving the same output at an annual operating cost of Rs 1,80,000 (exclusive of depreciation). There will be no change in fixed costs. Capital cost of this machine is Rs 2,50,000 and the estimated life is for 5 years with no residual value. The company has an offer for sale of Machine-R at Rs 1,00,000. The cost of dismantling and removal will be Rs 30,000. As the company has not yet commenced operations, it wants to sell Machine-R and purchase Machine-S. Nine Gems Ltd will be a zero-tax company, for seven years in view of several incentives and allowances available. The cost of capital may be assumed at 14 per cent. Advise whether the company should opt for replacement. (10 Marks)

 

Answer:

 

Financial evaluation of whether to replace Machine-R

 

Cost of Machine-S: Rs 2,50,000

Less: Effective sale proceeds of Machine-R (Rs 1,00,000 – Rs 30,000, dismantling/removal costs)

 

70,000

1,80,000

Incremental cash inflows and NPV (for years t = 1 – 5)

Savings in annual operating costs:

 

Question. 2. A restructuring expert has been hired to explain to the management of a loss making company the symptoms that are normally seen before a company qualifies for being called as a restructuring candidate. You being an Executive Assistant to the expert are required to present a small write up briefly explaining those symptoms.

 

Answer: Executive Assistant is a post of great responsibility. There are certain responsibilities that you will necessarily need to follow in order to maintain the management of company. In this case, there is some loss making symptoms that you have to address in order to restructure the present strategy so that the loss possibilities can be reduced with the more efficient strategy development advantage.

 

 

Question. 3. a) As a qualified cost accountant, explain to the Board of Directors what are the objectives and scope of Cost Audit. (5 Marks)

 

Answer:

 

Objectives

 

  1. To build up the accuracy of data costing. This is finished by checking the arithmetical precision of data cost accounting sections in the books of records.

 

  1. To guarantee that data cost accounting standards are administered by the management targets and these are entirely followed in planning cost accounts.

 

  1. To guarantee that cost records are right to find out the errors, cheats and wrong practice in the current system.

 

 

 

  1. b) A small team from amongst the corporate management group has been hearing about target costing of late. Can you explain some of the key characteristics of Successful Target Costing? (5 Marks)

 

Answer: Corporate sector is always filled with a lot of competition and target costing can be a huge success for any corporate strategy. Target costing can be successful when you pay attention to all the necessary aspects of it and below are some of the most common characteristics of Target Costing.

 

Key characteristics of Successful Target Costing

 

  1. Price Led Costing: The target costing should be determined with the value led costing analysis. Target product cost should be determined with the help

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Course: Marketing of Financial Services

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Marketing of Financial Services

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. One week ago you bought a ULIP from a private Life Insurance company. On receiving the policy copy, you realize that the Life Insurance policy was mis-sold. Would it be possible for you to return the policy? What strategy would you follow to settle the matter with the insurance company? (Marks 10)

 

Answer: Unit Linked Insurance Plan (ULIP) purchase needs to be done very carefully. In the matter, when you have purchased Unit Linked Insurance Plan (ULIP) but realized that you have bought a mis-sold insurance policy from private Life Insurance company then you would need to prepare the proper strategy that will allow you to settle the matter of mis-sold policy efficiently. There is a way of policy return but it is not always applicable for you so it is better that you make the selection of best and most suitable strategy which can give you the best resolution of your problem in shortest period of time.

 

 

 

 

 

Question. 2. Develop a Public Relations campaign for a Life Insurance company of your choice. (Marks 10)

 

Answer: Life insurance is one of the most important parts of our lives. Insurance allows us to stay safe and therefore the market of insurance is really very huge. The use of public relation campaign can allow you to obtain endorsements of third party groups and it will allow you to make new customers as well. This will make your sales strategy strong because it will make customers feel confident about the trustworthiness of the insurance company. On the basis of your target market, distribution of press release or a Public

 

 

Question. 3. Gyan Joshi, aged 35 years, is employed with a MNC. His wife Payal, aged 34 years, is also working part – time. The couple has two children – daughter Rima aged 7 years and son Ansh aged 4 years. Gyan and Payal require your help to make few financial decisions. (Give justification and reasoning for the option you would suggest to your client. You can make any assumptions to further build up your case.

 

 

  1. a) Children’s higher education: Child plan of an life insurance company or a Mutual Fund SIP along with a Life Insurance term plan (5 Marks)

 

Answer: When it is the matter of education of children then the expenses gets higher and higher. The costs of educational expenses are going higher and higher every year and when you are planning for your kid’s higher educational fund for future then it is necessary that you keep the expanse requirement and educational expanse raise possibility in mind while making any decision. Decision should be made on the basis of proper analysis.

 

  1. b) Retirement Planning: Fixed deposits or Mutual Fund SIPs in a diversified equity fund (5 Marks)

 

Answer: Retirement process is always stressful but it can be actually a pleasure for you when you will actually feel relief at the retirement time if you will take right insurance policy, fixed deposit or mutual fund SIP for this purpose.

 

Retirement planning is always considered best idea because when you plan your retirement in advance then you can expect good after retirement experience as well. There are so many options that you can choose to make your retirement planning successful such as Fixed deposits, Mutual Fund SIP or insurance policy.

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Course: Cost and Management Accounting

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Cost and Management Accounting

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3in not more than 500 words for each subsection. Use relevant examples, illustrations as far aspossible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting theirassignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from otherstudents is not allowed.

 

 

 

Question. 1. The board of directors of your company asked you to prepare certain projections, reports and present certain information so that they can take decision regarding whether to continue a particular venture or not. Discuss the tools you will be using to extract and present the necessary accounting information to the management. (10 Marks)

 

Answer: Management is one of the most complicated tasks and when it is the matter of stats and analysis process of accounting then you need to be extra careful. In the present time, there are several tools that can be highly assistive for you in this task. Using tools is the most efficient way to get perfect results of your analysis and it will require less effort as well. In short, tools will be best option for you when your board of directors asked you to prepare professionalized projections, reports and then present certain information professionally so that they can easily take necessary decision regarding the topic of continuing a particular venture or not.

 

 

Question.2. M Ltd introduces 5000 units in a process at a cost of Rs 20000. The wages and overhead incurred are Rs 12000 and Rs15000 respectively. In normal course 10 % of the units introduced are defective. Actual output of goods is 4400 units. The rectification cost of defective units is Rs 5 per unit.

 

Calculate

The cost per unit

Value of abnormal loss

Process Account

 

(10 Marks)

 

Answer:

 

Answer:

 

Cost per unit      = (Cost – Abnormal loss) / Output units

= (20000+12000+15000-5*100) / 4400

= 46500 / 4400

= 10.57 Rs

Value of abnormal loss = 100 units * 5 Rs per unit

= 500 Rs

 

 

Question.3. a) It is very necessary for an organization to analyses the cost drivers in order to control cost and to maximize overall value. You are the cost accountant in Cipla Ltd, suggest the major components for analysis, so that the company can lower its costs and also create strategic competitive advantages. (5 Marks)

 

Answer: Cost driver analysis is necessary so that the company can ensure that the costs are controlled and the overall value reaches to the maximum level. When you are a cost accountant in Cipla Ltd then you have the responsibility to do the necessary cost analysis with proper accuracy and professionalism. You will need to give your consideration to the major analysiscomponents so that you can make sure that you are doing everything perfectly without any error.

 

Cipla Ltd cost analysis will require proper strategy

 

 

 

 

  1. b) As this is the season of festivals employees of Mumbai Rayon fashion ltd are getting the overtime premium because they are working beyond the working hours in order to meet the market demand. You are the cost accountant of the company, the management wants to discuss with you the effects of overtime on productivity and how the same will be treated in cost accounting. Discuss at least five points. (5 Marks)

 

Answer:Working hours is always fixed in reputed companies.Mumbai Rayon fashion ltd has working hours for its employees and when there is extra work requirement then employees are requested to stay for a longer time so that they can contribute more and they get working hour wage in return of their hard work. This is the simple procedure that every company follows.

 

In this case, Mumbai Rayon fashion ltd needs extra manpower on the festive season when most of the employees are not interested in more work load. So, in order to allow employees to get comfortable with extra working hours, company is offering

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Course: Corporate Finance

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Corporate Finance

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3in not more than 500 words for each subsection. Use relevant examples, illustrations as far aspossible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting theirassignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from otherstudents is not allowed.

 

 

 

Question. 1. “Leverage being defined as the relationship between two financial variables”. Why the study of leverages is an important concept in finance? (10 marks)

 

Answer: Leverage is considered a strong pillar between two financial variables because leverage can allow you to get increased profitability. This is the use of fixed costs that allows you to increase the profitability level. Basically, leverage carries the ability of effective level and variability of overall tax earning of any company or organization therefore it is the evaluator or firm’s complete return and risk value as well.

There are many reasons why study of leverages becomes an important concept in finance and some of the commonly known advantages and significance

 

 

 

Question.2. You being the finance manager of AB Ltd. The management is interested in CVP analysis which helps in forecasting profits, in analyzing the changes in profit happens because of changes in sales volume and cost. Discuss such CVP techniques you will use to satisfy the management. (10 marks)

 

Answer: The position of finance manager has certain responsibilities and when you are a finance manager of AB Ltd then you will need to do CVP analysis which will allow you to forecast the profits in the analysis process. When we run the CVP analysis then it leads to certain changes in the sales volume and cost. To know these changes in better way, here i will discuss different CVP techniques that can be used in order to satisfy the management of AB Ltd.

 

CVP techniques you will use to satisfy the

 

 

 

Question. 3. a) Given the following as cash flow from a project, calculate the NPV. The required rate of return is 9 %

 

year Cash flow
0 -150000
1 25000
2 35000
3 45000
4 45000
5 55000

 

Whether the company should accept the project or not ? (5 Marks)

 

Answer:

 

Here,  Initial Investment Amount = -150000

 

  1. b) Given the following financial statement data, calculate the net operating cycle.

 

Credit sales 250000
Cost of goods sold 200000
Accounts receivable 25000
Inventory closing balance 23000
Inventory opening balance 20000
Accounts payable 17000

 

Answer:

 

Net operating cycle =  DIO + DSO – DPO

where,

DIO = Days Inventory Outstanding

 

 

 

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Course: Capital Market and Portfolio Management

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Capital Market and Portfolio Management

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Assume that you are an administrator of a large pension fund and you are deciding whether to renew your contracts with your three money managers. Calculate the performance of each manager. Assume you have the following results for each individual’s performance:

 

Investment Manager Average Annual Rate of Return Beta
A 0.14 0.85
B 0.17 1.10
C 0.20 1.2

 

Market return= 15%, Risk-free rate= 8% and Beta of market=1

(10 marks)

 

Answer: Market return= 15%, Risk-free rate= 8% and Beta of market=1

Equity Market Premium (%):7.00%

Expected Return on Capital Asset (%): 15.00%

 

 

 

 

 

Question. 2. Mr. Mehta invested in equity shares of Edelweiss financial services Ltd., its anticipated returns and associated probabilities are given below:

 

Return % 5 10 15 20 25
Probability 0.10 0.15 0.20 0.25 0.30

 

Calculate the expected rate of return and risk in terms of standard deviation. (10 marks)

 

 

Answer:

 

Return % 5 10 15 20 25
Probability 0.10 0.15 0.20 0.25 0.30

 

 

 

 

 

Question. 3. a) The following information is given for a corporate bond. Price of the bond at the beginning of the year: Rs. 95, Price of the bond at the end of the year: Rs.99, Interest received for the year: Rs. 11. Compute the rate of return. (5 marks)

 

Answer: Beginning of the year: Rs. 95

 

 

 

  1. b) Suppose there are two profitable stocks in the market P and Q. Amit wants to make investment in one of the stock. Suggest suitable stock based on return.

 

Probability Return on stock P Return on stock Q
10% 7% 5%
15% 10% 8%
20% 12% 10%
25% 15% 12%
30% 18% 14%

 

Answer:

Expected Return:

Stock P: 13.75 %

 

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