Course: Performance Management System

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School for Continuing Education (NGA-SCE)

 

 

 

Course: Performance Management System

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Vipul has been with Dharma Industries since the past 10 years. Vipul has been handling a small team of 4 employees. As the company business is expanding Vipul’s team size has increased from 4 to 10 subordinates. Vipul has been investing time with each of his subordinates to guide them so that his overall team’s performance is excellent. The annual appraisal is due. Vipul has heard about ‘errors in performance appraisals’. He would like to be pro-active and avoid these errors. How will you propose to coach Vipul in handling the appraisal of a bigger team and overcoming errors in performance appraisals.? (10 marks)

 

Answer: In this case, Vipul has worked with Dharma Industries since the past 10 years. Vipul has been efficiently handling team of 4 employees. With the expansion of company business, Vipul’s team size has increased from 4 to 10 subordinates. Vipul has been investing time with each of his subordinates to guide them so that his overall team’s performance is excellent. The annual appraisal is due. Vipul has heard about ‘errors in performance appraisals’. He would like to be pro-active and avoid these errors. He needs training for handling the appraisal of a bigger team and overcoming errors in performance appraisals.

 

 

 

Question. 2. Rohan is the Vice President at Akash Manufacturing Ltd. He heads both Operations and Marketing. His immediate subordinates Vihaan and Rohit head Operations and Marketing respectively. They are constantly at logger heads and keep having conflicts. Rohan has now decided that he needs to have a performance-related coaching conversation with both Vihaan and Rohit. What steps should Rohan take to ensure that the coaching conversation is meaningful and achieves a successful outcome. (10 marks)

 

Answer: Rohan is appointed on the post of Vice President at Akash Manufacturing Ltd. He heads both Operations and Marketing. His immediate subordinates Vihaan and Rohit head Operations and Marketing respectively. They are constantly at logger heads and keep having conflicts. Rohan has now decided that he needs to have a performance-related coaching conversation with both Vihaan and Rohit.

 

 

Question. 3. Akansha Industries is in the small scale technology business focusing primary on providing solutions to small and medium industries. The company functioned as a family run business and did not have an HR department. The company has now recruited an HR Manager and is in process of implementing a Performance Management Process.

 

 

  1. a) What are the challenges that in implementing the Performance Management process at Akansha Industries ? (5 marks)

 

Answer: Performance management procedure is necessary but there is a huge requirement of performance management process implementation in Akansha Industries. There are so many things that can be done in this prospect but the easiest and simples thing to do will be to follow the simple standard guidelines of the Performance management procedure with slight improvement in procedure.

 

 

 

 

  1. b) What proactive steps should the HR Manager take to overcome pitfalls in the Performance Management Process ? (5 marks)

 

Answer: Being an HR Manager, there are certain things that you will need to do in order to achieve success by overcoming all different pitfalls that comes in the way of Performance Management Process. If you don’t want to take any chances then you must follow the Performance Management Process with proper proactive strategy of eliminating its pitfall.

 

Performance Management Process Pitfall Management

 

 

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Course: Organisational Theory Structure & Design

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Organisational Theory Structure & Design

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Madhav and Mira work in a Private Bank. Both were selected through campus recruitment. They are of same age and have joined together therefore both of them handle the same clients. Madhav does not agree on the products which Mira pitches to the clients and vice versa. This has created rifts and conflicts between them, at times even in front of the clients. Ramesh is their reporting authority and is thinking of ways to intervene and resolve their conflict. Discuss the various approaches that can be used for resolving conflict between Madhav and Mira. (10 Marks)

 

Answer: Madhav and Mira, they both are working in Private Bank and both were recruited from campus recruitment system. They share same age and joined together which led them to handling same clients as well. In some cases, Madhav doesn’t agree with the products that Mira suggests for clients. This became the reason of rift development between them and sometimes even in front of client which is negative for corporate

 

 

 

Question. 2. Patanjali is the new found love of people who believe more in ayurvedic and organic products. Based on the data available in the open sources do an internal environmental and organisational analysis. (You can take the data from the open sources but the analysis is to be done in your own words) (10 Marks)

 

Answer: Patanjali Yogpeeth has become an efficient source that provides revolutionary organic and ayurvedic products for general people. This is highly important for Patanjali Yogpeeth to run proper international environmental and organizational analysis. This will give the company more opportunity of exploring the Indian market with higher level of expansion possibilities.

 

 

 

 

 

Question. 3. Case Study : Foodie Hub

 

Foodie Hub is the famous food chain which has its outlet in all the metro cities. It has been running successfully since many years. The employee strength is around 700 in total across all the outlets. There management is a lot like that of a bureaucratic organisation where lots of hierarchical levels are followed. Even for a small requisition you have to be dependent on your superiors. There is no delegation of authority and the employees are not even empowered to take any decision at their own level. Employees have started leaving the organisation and the absenteeism is also very high. The management hires Atul as a consultant to help them solve this concern

 

Case Questions

 

  1. a) What would be the ideal organizational design for a company like Foodie Hub (5 Marks)

 

Answer: Foodie Hub is a well reputed food chain outlet expecting to expand its business in metro cities. Company has good track of customer loyalty and consistency but the employees started to the leave their organization due to the fact that there is no delegation of authority and the employees are not even empowered to take any decision at their own level. Atu has been appointed as a consultant for the company in

 

 

  1. b) What steps should Atul take to restructure the organisation? (5 Marks)

 

Answer: The basic requirement here is to establish proper strategy of organizational restructuring so that everything can become perfect and suitable as per organizational need. Atul needs to make sure that everything goes perfect and therefore he will need to follow below mentioned steps which will help him to fulfil his strategic and financial plan by making proper actions to restructure the organisation.

 

  • Step 1. Document your proposal

 

 

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Course: Organisation Culture

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Organisation Culture

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Compare the cultures of any two different e commerce organisation like Myntra, Amazon, flipkart etc. Draw an analysis to explain which one you think is better and why? (10 Marks)

 

Answer: The e-commerce industry has been booming since the beginning of internet era. Now, the e-commerce has taken a complete new level of success. There are many leaders of e-commerce market like Myntra, Amazon, flipkart. They all serve best to become most preferable in the customer’s view but they all have some pros and cons. So, below is the analysis which will explain which is better player of e-commerce industry.

 

Myntra

 

 

 

Question. 2. Compare and evaluate the culture of any two countries of your choice. (10 Marks)

 

Answer: Indian and U.S.A., both are different countries and that is the main reason why they both share different culture as well. The culture of countries is the most important thing that needs to be understood when any company is thinking about expansion.

 

India: Indian business market is less political and more relational which makes culture its strongest point. The organization culture needs to be

 

 

 

Question. 3. Mohan has joined as VP HR in a software firm and he observes that the organisation is working on a very old school of thought and is not taking any risk hence has become stagnant. As an HR personnel he feels that the organisation is in dire need to have an innovative culture.

 

 

  1. a) Discuss the ways in which an innovative culture can be created (5 Marks)

 

Answer: The innovative culture is very important in an organization but the creation of innovative culture is a task of great responsibly and it should be done very carefully.

 

Steps you need to take in order to develop and adopt best innovative culture in your organization:

 

 

 

  1. b) What could be Mohan’s and his peers’ role in creating innovative culture. (5 Marks)

 

Answer: Being a VP HR in a software firm, Mohan and his peers play highly important role in the procedure of innovative culture development. You need to be certain that you pay attention to every single requirement of the process and that is possible only when the HR and other peers will play their role efficiently.

 

Mohan and his peers played important role in

 

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Course: Manpower Planning, Recruitment & Selection

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Manpower Planning, Recruitment & Selection

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. According to Pareto’s principle it is said that then 80 % of your work if planned properly would be done in 20% time and planning is required at each level of management as it helps them (management) in making the right decisions and achieving maximum productivity with minimum resources. Explain the same with respect to manpower planning in any organisation. (10 Marks)

 

Answer: According to Pareto’s principle it is said that then 80 % of your work if planned properly would be done in 20% time and planning is required at each level of management as it helps them (management) in making the right decisions and achieving maximum productivity with minimum resources. If any organization needs to do manpower planning, the requirement of evaluation should be taken seriously.

 

Economic conditions and business conditions needs to be evaluated. No hard rules have been developed for every company but there are quite bright chances that if you will look at the principle business metrics  then you will find out the necessary

 

Question. 2. Bright Illumination Ltd. is a FMCG company. Off late it is being observed that employee absenteeism and turnover is constantly increasing. The management also observed that the workers are dissatisfied which is affecting the overall organisational productivity. Their VP HR, Arhan points out the low quality of work life being the sole reason of it. Discuss the components of the quality of work life which can be included to make the employees happy and satisfied in Bright Illuminations Ltd. (10 Marks)

 

 

Answer: Bright Illumination Ltd. is FMCG Company and VP HR, Arhan points out the low quality of work life being the sole reason of negative organisational productivity. There is the need of quality of work life implementation in Bright Illumination Ltd. so that the employees can be satisfied and the work productivity of the organization can be restored.

 

According to the Mirvis and Lawler, the quality

 

 

 

Question. 3. GC pal is a jewelry business house, they opened their first shop in 1975 and since then they have grown manifolds. Rajat Pal is the new heir of the business who is an MBA from a renowned business school. After joining the family business he noticed that there was no formal performance appraisal system. The management comprises of people from old school of thought who do not believe in appraisals. Rajat asked his HR manager to come up with available appraisal policies and system Explain:

 

 

  1. a) The benefits of performance appraisal system to the management (5 Marks)

 

Answer: There are many advantages that organizational management can get form performance appraisal system. Below are few benefits and positive outcomes that you can expect for manager and management work in the organization when the best Performance Management System is implemented.

 

 

 

  1. b) Any two appraisal method which would be applicable to GC Pal jewelry house. (5 Marks)

 

Answer: The GC Pal Jewelry house is the company of higher level scope. Below are two appraisal methods which could be applicable for GC Pal Jewelry house.

 

Management by objective: This is one of the most popular appraisal methods that are based on the objective type evaluation strategy and it falls under the most modern performance appraisal approaches. In MBO method, a manager or any other

 

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Course: Industrial Relations and Labour Laws

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Course: Industrial Relations and Labour Laws

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. What was the basis of the incident that has occurred in Maruti Manesar plant. Answer as per your understanding of the case with appropriate justifications. ( 10 Marks)

 

Answer: Maruti Manesar plant incident is the case of Indian Industrial Violence and it is considered to be worst case in this matter. Since the April 2012, the Manesar union demanded basic salary increase of three fold. There was demand of allowance conveyance of 10,000 rupess, new car launch gift, laundry allowance of 3000 rupees and cheaper home loans for employee’s house.

 

Employee’s perception was: Contract employee’s wages were low. For example, 3000 for permanent and 2800 for contract employees.

 

 

 

 

Question. 2. Mumbai has over 1,00,000 autorickshaws and taxis. Majority of them, have taken the vehicles on rent on daily basis. The driver rents out the vehicle and for a particular shift and is responsible to earn for the gas and maintenance charges besides the responsibility of payment of rentals to the owner.

 

Whatever is left after that is his income for the day. Throughout the shift the driver ferries the passengers in order to make profits. They do not have any health insurance or any minimum payments received. They are members of unions but they are not satisfied with its functioning. During strikes, unwillingly as well they have to be off the roads and then there is no food to feed at home. Competitors like UBER and OLA are

 

 

 

Question. 3. Mr. Venkatraman, the CEO of Annabelle Ltd. is stressed nowadays due to certain incidents that happened in recent past. Aniket and Sanket were working for the Company since a decade now. They were known for their dedication and sincereity towards their work. They were also active members of the Union due to which they fought election against each other. Aniket won the election by a small margin. After winning the election, Aniket got involved in the routine activities and Sanket along with his followers followed him, but one of them was not enjoying the leadership of Aniket. He created rift between the two. Activities to let each other down started. Both started fighting on petty issues. These were highlighted and Mr. Venkatraman suspended both of them Sanket retaliated and manhandled Aniket for the misfortunes. Aniket returned to Mr. Venkatraman for help. Sanket also reported to Mr. Venkatraman about the activities of Aniket and asked for help. Now Mr. Venkatraman is in a fix.

 

Answer the following:

 

  1. a) What should Mr. Venkatraman do? (5 marks)

 

Answer: Mr. Venkatraman needs to find the list of followers that Sanket had. It is import that Mr. Venkatraman finds out the source of the rift that became the reason of the problem in the first place. The rift between

 

  1. b) Whom do you support, Aniket or Sanket? Why? (5 Marks)

 

Answer: In this case, Aniket will be the one that I would support because the either party was not faulty therefore Aniket is not responsible for the misfortune. At least not on his own.

 

Sanket needs to understand the situation and then he should react accordingly because Sanket reacted out of anger which is not always the

 

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Course: Essentials of HRM

 

NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Essentials of HRM

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. There is lot of emphasis that the processes like HR audit and HR accounting can only be successful if accurate HR information is available. Validate this statement with proper explanation on needs and application of HRIS.

Training and development

Performing appraisal

Retention Strategy (10 Marks)

 

Answer: HR Audit and HR Accounting process requires time and accuracy. These are two things that will necessary require expertise and skills. If you need to be successful in your attempt of HR Audit and HR Accounting then you need to make sure that you are accurate in the HR information phase. All your information needs to be accurate and trusted so that the results can be actually good.

 

Proper HR Audit and HR Accounting procedure will require implementation and application of HRIS because it will allow you to get advantage of advancement in the old HR Audit and HR Accounting techniques.

 

 

 

Question. 2. It is continuously heard from employees that their performance evaluation wasn’t a valuable progressive experience. The most important part of the difficulty is that most managers will avoid discussing performance issues that are related to behaviour. It’s more on ease to discuss about concrete job responsibilities, skills and goals. There may be a grave concern that is never brought up because the manager is afraid of your reaction or may lack the ability to translate it into the right words. Keeping in view the above sentence discuss any two future oriented performance appraisal methods which can help resolve such problems. (10 Marks)

 

Answer: The performance of employees depends on the right execution of work and performance evaluation procedure is necessary for this task. Performance appraisal is one of the most effective tasks that can be done in this situation. When the future oriented performance appraisal will be implied then the employees will be able to concentrate on their job with best performance, skills and it will help them to fulfil their goals efficiently.

 

Usage of Performance Appraisal

 

  1. Promotions
  2. Confirmations
  3. Training and Development

 

 

 

Question. 3. Ria joined Techno Geeks a software company as a GET (Graduate Engineer Trainee). On the very first day of her joining she was given some brochure to read and subsequently some work was assigned to her. Whenever she had a query she went to her peers and superiors which they sometime disliked Ria is very confused and doesn’t carry a good impression about the organisation. She then resigned from her work within a month of joining. The HR realised that the employee turnover is increasing and the prominent reason behind is the lack of induction.

 

 

  1. a) What new strategy the HR should come up with in terms of Induction? Discuss (5 Marks)

 

Answer: Ria joined Techno Geeks a software company as a GET (Graduate Engineer Trainee). On the very first day of her joining she was given some brochure to read and subsequently some work was assigned to her. Whenever she had a query she went to her peers and superiors which they sometime disliked Ria is very confused and doesn’t carry a good impression about the organisation. She then

 

 

 

  1. b) Explain the purpose of induction that how things could have been different in above case if they followed a proper induction pattern. (5 Marks)

 

Answer: When the Recruitment and Selection procedure has been outlined, then this will be the time for you to follow the next procedure of formal induction. The procedure of induction will involve the familiarization of new employees.

 

 

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Course: Business Law

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

 

 

 

Course: Business Law

 

 

 

Internal Assignment Applicable for December 2016 Examination

 

Assignment Marks: 30

 

Instructions:

 

  • All Questions carry equal marks.
  • All Questions are compulsory
  • All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
  • All answers to be written individually. Discussion and group work is not advisable.
  • Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
  • Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

 

 

 

Question. 1. Please give a practical example each of Contract of Indemnity and Contract of Guarantee. Also identify and highlight as to how these contracts, as quoted by you as examples, are different from each other. (10 Marks)

 

Answer: The contract plays very important part in our business communication and deadlines. When it comes to business then you need to understand that business cannot be complete without proper contracts. But, in order to make sure that your contract has the ability to provide you exactly what you need, you would need to understand the difference between Contract of Indemnity and Contract of Guarantee.

 

Contract of Indemnity and Contract of Guarantee works almost the same way but they play different role in business. Below is the chart of comparison which will demonstrate the differences between these two contracts.

 

 

Question. 2. Please explain the Corporate Social Responsibility (CSR) obligation as enshrined under the Companies Act, 2013. Please quote at least two examples of CSR in recent times. (10 Marks)

 

Answer: The corporate social responsibility is the major part of business that makes it possible to establish growth in business with ethics and management. In fact, we can say that the term CSR or corporate social responsibility has several regulations and provisions under the Companies Act, 2013 which allows companies to stay on the white side.

 

Question. 3. Ms. Neha had purchased a Watch from a Showroom in Mumbai. Neha gifted the Watch to her college friend Ms. Rita who stays in Patna. The payment for the Watch was made by Neha. Rita on opening the Gift found the watch to be having a manufacturing defective

 

 

  1. a) In this example, who is the Consumer as per the definition mentioned in Consumer Protection Act, 1986 and under which Section? Can Rita file a consumer complaint against the Watch Company? Explain with reasons? (5 Marks)

 

Answer: In this case, Ms. Neha is the consumer as per the definition mentioned in the consumer protection act, 1986 and under section 27 and 27A.

 

This is the part where Rita is a person who received the gift of a watch but she did not get the watch purchased. Neha is the person who purchased and paid

 

 

 

  1. b) Explain the doctrine and its specific exception defined in Contract Act, 1872 which exponents that Rita is entitled to sue the Watch Company. (5 Marks)

 

Answer: In this case, Rita has the rights to describe the entire procedure of her watch receipt and defect discovery which will allow her to be the consumer. And then, she would be able to sue the watch company when the company refuses to do any settlement or resolution of her problem.

 

 

 

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